2^nd Annual TAHIT Symposium on Language Access Agenda

Friday, April 25th
8:00AM – 9:00AM	Registration/Check-In
9:00AM – 9:15AM	Welcome - Liliana McKean
9:15 – 10:15AM	“One Size Does Not Fit All: Meeting the Needs of Diverse Populations” - Joint Commission
10:15AM – 10:30AM	Break
10:30AM – 12:00 Noon	"Lost in Translation: Language Barriers, Interpreters, Communication, and Quality in Children’s Health Care." Dr. Glenn Flores, UT Southwestern	“Understanding how you can control quality in the interpreted session” – Rashelle LeCaptain
12:00 – 1:30 PM	Lunch
	Break Out Room 1	Break Out Room 2
1:30PM – 3:00PM	“In-House Interpretation from Alpha to Omega” – Edgardo Garcia & Luz King, Children’s Medical Center of Dallas	“Testing and Assessment of Interpreter Performance: Moving Beyond Words” – Dr. Holly Jacobson, UT El Paso
3:00PM – 3:15PM	Break
3:15PM – 4:45PM	“Strategies for Reimbursement of Interpreter Services” – Doreena Wong, National Health Law Program (NHeLP)	“Battered & Abused Children: A Pediatrician’s Perspective” – Dr. Matt Cox
5:00PM – 7:00PM	Reception
Saturday, April 26th
8:00AM – 9:00AM	Registration/Check-in & Continental Breakfast
9:00AM – 9:30AM	Legislative Update - Esther Diaz
9:30AM – 10:30AM	"National Certification for Health Care Interpreters: Where do We stand?" - National Council on Interpreting in Health Care
10:30AM – 10:45AM	Break
	Break Out Room 1	Break Out Room 2
10:45AM – 11:15AM	“Video/Voice Interpreter Call Centers – A New Business Model for Shared Interpreter Services” – Melinda Paras, Paras & Associates	"When Cultures Meet: Conflict Resolution Through Interpreter-Provider Dialogue" – Zarita Araujo-Lane & Dr. Richard S. Lane
11:15PM – 12:15PM	“Improving Linguistic Assess The Role and Process for Translation and Localization” – Chanin Balance, viaLanguage
12:15AM – 1:15PM	Lunch
1:15PM – 2:45 PM	“Where Do I Begin? How to Move from a Band-Aid Approach of Running an Interpreter Services Department”- Forum on the Coordination of Interpreter Services	“Linguistic Aspects of Cross-Cultural Health Discussions” – UTA Panel Presentation
2:45PM – 3:00PM	Break
3:00PM – 4:30PM	“Alameda County Language Access Internet Portal”- Bill Glasser	“Teaming & Talking: Creating our Ideal Workspace” – Amanda David & Amber Galloway
4:30PM – 5:00PM	Closing Session - Liliana McKean